Effective Date: April 20, 2024

At dahabshiil ("we," "us," or "www.dahabshiil"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you interact with our website, we may collect personal information that can identify you, such as your name, email address, postal address, and phone number. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form, subscribe to our newsletter, or request information.

1.2 Usage Information: We may gather information about how you interact with our website, including your IP address, browser type, referring/exit pages, and the pages you view or click on. We use this information to analyze trends, administer the website, track user movements, and gather demographic information.

2. How We Use Your Information

2.1 Provide and Improve Services: We use the information we collect to provide and improve our services, personalize your experience, respond to your inquiries, and fulfill your requests. This includes sending you administrative and technical emails, updates, and customer service messages.

2.2 Marketing Communications: With your consent, we may send you promotional emails to inform you about our products, services, and offers that may be of interest to you. You can opt-out of these communications at any time by following the unsubscribe link provided in the email or contacting us directly.

2.3 Data Analytics: We may use collected information for research, analysis, and statistical purposes to understand and improve the effectiveness of our website and marketing campaigns.

3. How We Share Your Information

3.1 Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in operating our website, conducting business functions, and delivering services to you. These third-party providers are obligated to keep your information confidential and secure.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

4. Security of Your Information

We take appropriate technical and organizational measures to protect the personal information we collect and prevent unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected personal information from a child under the age of 13, please contact us immediately.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. Please review this Privacy Policy periodically, and especially before providing any personal information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our website, please contact us at info@dahabshiil.com

Thank you for visiting www.dahabshiil.com